Quality policy

Faced with the challenges presented by current markets, with increasingly demanding customers, the Management of SAMARKETING, S.L. understands that quality oriented toward meeting customer expectations is a fundamental element that ensures the company's success. Furthermore, mindful that we operate in a global environment of which we are also a responsible part, sustainability and environmental conservation aspects are likewise fundamental in our daily work.

Therefore, the Senior Management of SAMARKETING, S.L. has established as a priority objective a commitment to quality improvement and the assurance of product safety, compliance with environmental and occupational risk legislation, allocating all necessary resources to carry out sound management, while also taking into account the analysis of process results as a measure to control continuous improvement.

It is paramount for SAMARKETING, S.L. to ensure the safety of our facilities. In this regard, SAMARKETING, S.L.implements a food safety system based on Hazard Analysis and Critical Control Points (HACCP).

Our work must not entail any negative impact on our environment; therefore, we are committed to complying with all environmental legislation, working toward pollution reduction, and contributing to a more sustainable future.

The health of our workers, taking into account all physical, chemical, and social aspects, is another of our fundamental pillars as a company. Thus, we are committed to complying with all occupational risk legislation and working for their well-being.

Good organization and strong communication are the foundation for optimal staff performance within the company and,consequently, for the company itself.

Management considers it essential that all people in the company take an active part in this policy, with the following daily objective:

• Continuous improvement, including compliance with agreed-upon measurable objectives.

• Periodic, scheduled, and controlled verification of the safety of processes carried out by personnel, services, and commercialized equipment.
• The importance of complying with agreed customer requirements, as well as legal and regulatory requirements.


To describe the general quality policy and the basic elements to systematically guarantee it, a Quality Management System based on ISO 9001, ISO 22000, and ISO 14001 standards, as well as all occupational risk legislation, has been established. This is compiled within the Quality Manual, its implementing procedures, and documents, whose stipulations are mandatory throughout the entire company.

It is essential that company personnel, to whom this policy has been communicated, understand the organization's direction and commit to the objectives assigned to them.
Furthermore, they must put into daily practice the philosophy of doing things right from the start so that, with each person taking responsibility for quality in the execution of their work, both the quality and competitiveness levels of the company are raised.