Samarketing Quality Policy
Faced with the challenges of today's markets, with increasing customer demands, the management of SAMARKETING, S.L., understands that quality oriented towards the satisfaction of customer expectations is a fundamental element that ensures the success of the company, without forgetting that we are in a global environment of which we are also responsible part, so the aspects of sustainability and environmental conservation are also fundamental in our day to day.
Therefore the Senior Management of SAMARKETING, S.L. has established as a priority the commitment to quality improvement and ensuring the safety of its products, compliance with environmental legislation and occupational hazards, so that all necessary resources are allocated to carry out a good management; also bearing in mind the analysis of the results of the processes as a measure to control the continuous improvement.
It is essential for SAMARKETING, S.L. to ensure the safety of our facilities. In this sense SAMARKETING, S.L. implements a food safety system based on Hazard Analysis and Critical Control Points. Our work does not have to involve any negative impact on our environment, We are committed to comply with all environmental legislation and work towards a reduction of pollution and contribute to a more sustainable future.
The health of our workers, taking into account all physical, chemical and social aspects, is another of our fundamental axes as a company, so we are committed to compliance with all legislation on occupational hazards and to work for their welfare.a good organization and good communications are the basis for optimal performance of staff in the company and, therefore, of the company itself.
The management considers it fundamental that all the people in the company take an active part in this policy, having as a daily objective:
- The continuous improvement, including the fulfillment of the measurable objectives that are agreed.
- The periodic, programmed and controlled verification of the innocuousness of the processes carried out by the personnel, services and commercialized equipment.
- The importance of complying with the requirements agreed with the client, the legal and regulatory ones.
With the purpose of describing the general quality policy and the basic elements for
systematically guaranteeing it, the Quality Management System is established based on the ISO 9001, ISO 22000, ISO 14001 standards, as well as all the legislation on occupational risks, included in the Quality Manual, in the Procedures and documents that develop them, and whose stipulations must be complied with throughout the company.
It is essential that the company's personnel, to whom this policy has been communicated, understand where the organization is heading; as well as, that they must also commit to the objectives assigned to them.
And to put into daily practice the philosophy of doing things right from the beginning so that, taking responsibility for the quality in the execution of their work, they can raise the levels of both quality and competitiveness of the company.
Mission
AQUALIFE's mission is to develop, sell and maintain innovative products in the market of Relative Humidity Control Systems, which will allow a better natural preservation of fresh produce. In such a way that the final consumer obtains a healthier, more nutritious product, with better organoleptic values, reducing the generation of food waste and other types of waste generated.
The systems also bring added value to the Distribution Channels, allowing them to differentiate themselves among those outlets with quality fresh produce.
In the development of the mission, an adequate and harmonious relationship with suppliers will also be ensured.
As a consequence of the mission, the group of people that make up the different teams within the company guarantee their personal, economic and social development. Contributing and adding value to the natural, family and social environment with which they relate.
Vision
Aqualife, will be a company recognized and positioned internationally for its excellent quality of finished products and quality based on food safety. It will be the best company dedicated to the commercialization of Relative Humidity Control Systems, which contributes to sustainability, improving the quality of our products.
in the effectiveness and efficiency of fresh produce preservation processes, considerably reducing food waste.
It will also stand out for its close and close relationship with all its customers. For this reason, it will comply with a level of service characterized by experience, with a committed, agile, professional, innovative and critical team with each procedure or process and with the capacity to generate an intimate relationship with the client.
Values
In order to achieve the objectives, values will be promoted:
- Commitment and dedication to the company
- Personal discipline
- Collaboration and empathy with colleagues
- Overcoming
- Truthfulness, Honesty and Ethics
- Responsibility
- Innovation
- Analysis and Critique of processes and procedures
- Commitment to environmental conservation
- Strict rigor in each item of each task
- Intemperance to own or other's error